Widerrufsrecht
Return Policy
We offer a 14 day return policy. This means you have 14 days from the date you receive your item to request a return.
To qualify for a return, your item must be in the same condition as when you received it — unused, unworn, with all original labels attached, and in its original packaging. You will also need to provide your receipt or proof of purchase.
To start a return, please contact us at little.angels_business@hotmail.com.
Please note: returns must be sent to the following address: Koleneind 68 3930 Hamont-Achel
Once your return is approved, we will send you a prepaid return shipping label along with instructions on how and where to send your package. Items returned without prior approval will not be accepted.
If you have any questions about returns, feel free to contact us at little.angels_business@hotmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. This way, we can evaluate the issue and resolve it for you promptly.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom or personalized products, and personal care items (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases.
If you have questions or concerns about a specific item, please contact us.
Sale items and gift cards are also non-returnable.
Exchanges
The fastest way to get the item you want is to return your original item and place a new order for the replacement after your return is approved.
EU 14-Day Cooling-Off Period
If your order is shipped to a destination within the European Union, you have the legal right to cancel or return your order within 14 days, for any reason and without giving a reason. As above, the item must be in the same condition as you received it — unused, unworn, with labels and original packaging — and you will need proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed automatically within ten business days to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at little.angels_business@hotmail.com.